Casebus Reply :
Dear, sorry for the inconvenience. It is our fault to make you unsatisfied with your order. Please contact support@casebus.com and supply your order number to us. If it is our mistake, we will resend the product to you immediately for free. There are indeed a lot of iphone models, so we check carefully one by one before shipment to ensure that there is no mistake. However, sometimes we notice that the customers may not know their model clearly. Of course, it is our responsibility to let customers know their model. Please turn on the iPhone and go through Settings-General-About to verify your iPhone model. We will follow your case until you'r happy with your product.
Casebus Reply :
Dear Customer, sorry for the inconvenience. Please contact support@casebus.com and supply your order number and your exact iPhone model to us.
There are indeed a lot of iphone models, so we check carefully one by one before shipment to ensure that there is no mistake. However, sometimes we notice that the customers may not know their model clearly. Of course, it is our responsibility to let customers know their model. Please turn on the iPhone and go through Settings-General-About to verify your iPhone model. Once we receive your information, we will arrange a correct replacement case and reship it to you as soon as possible.
We will assist you throughout the whole process until you are fully satisfied.
